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Discovery+ Region error

D4Noble1
Visitor

Please help!! Region error keeps happening, and also when trying to sign in onto Discovery+ browser, nothing seems to work. 

After browsing online and community help, I've downloaded 3 different VPN apps and changed my location but nothing seems to have helped my case. It still keeps coming up as "An error occurred Content not available in your region." Please if you can help as I'm missing vital football games and this is irritating as I'm paying money for something which isn't providing me the costed service. I've attached a screenshot for reference. 

1000083922.png

2 REPLIES 2
Christopher_G
EE Community Support Team

Hi @D4Noble1 

Welcome to the community.

Please try turning the VPN off and restarting the app. Does it then let you get in?

Chris

Northerner
EE Community Star
EE Community Star

Hi @D4Noble1 

Are you in the UK.

You cannot use a VPN with this service.

Thanks 




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