Community Activity
Website and App still not working
Three months on and still no working App or Website, tried everything even called and was called back twice by different depts. the up shot is your App and Website are not fit for purpose. each "customer service" idiot has a script and that's all the...
Resolved! Website error
It is 2025 and I have the same error. Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to do. One of the worst websites for a phone company I ever come across, for Weeks I fail to upgrade because o...
Smart Wi Fi Pro
The light on my Smart WiFi Pro keeps changing to orange and I lose some of my connections. If I turn it off and on again it seems to pick up the signal. Certainly not what I thought I was paying for? Can anyone help please?
Juddering on streaming channels and live channels through EE TV Box Pro
Hi, I have worsening screen judder through my EE TV Box pro & full works broadband. Despite many calls and an engineer visit I still get juddering. It makes no difference hard wired (Cat 7) or Wi-Fi. When I watch the same films/programmes via Wi-Fi o...
EE/BT engineers
my lord, when the engineer comes, he changes the hub and goes off without checking. Then it happens again, then I change the broadband cable, all worked. EE/BT engineers need to wait to see if it happens again after doing something.
Disconnect charge
This is a disgrace I was told there would be no disconnection charge to go to BT as advised by EE but just to check next week. The money has been taken out today leaving me 56 overdrawn
WiFi schedule not activating
I have set up some WiFi schedules for my kids, but they don't appear to be kicking in. Is there something else I should be doing?
Charity donation
Hi,I’m hosting a charity golf day in August this year to raise funds for The Alzheimer's Society. I’m reaching out to see if you would be able to provide a raffle or auction prize?I have a letter of authorisation from The Alzheimer's Society along wi...
Re: Just placed an order for iPhone 16
I am confuse as i ordered an iphone 16 pro yesterday around lunchtime and it has said 1-3 day delivery and i only have had an email with my order number and i cant use that to track my order and i need this phone for work
Resolved! Free gifts
Hi I purchased a new phone this week and the 2 free gifts are earbuds and a watch. Do I wait for a text to be able to claim these? X