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Community Activity
EE62D Never connecting to EE for a week
Hey guys,Hoping someone can help before I raise hell with EE themselves.The EE62D mifi box I have just will not change from the cyan connecting light at all. I've reseated the battery after a few minutes, repositioned the box itself near a window/hig...
EE TV Remote flashes green not purple
New EE tv customer, I've tried to set up my remote, everywhere says to reset it it should flas purple 3 times, mine only flashes green. It wont control my telly which is a c 7 year old LG. When I go on settings on the ee box and select bluetooth remo...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Scam calls when Abroad
Have anybody noticed that you get more scam calls when you’re roaming abroad? I have noticed that every time I land somewhere abroad I get several scam calls trying to sell me or help me to claim compensation?
Choosing Inclusive Extra on Mobile and Broadband plans
I recently moved to EE, initially as a Broadband client (Busiest Home Bundle) and then a few weeks later with a Mobile plan (Full Works). I was under the impression that each of these accounts gave me the choice of an inclusive extra to choose.I have...
Resolved! Extra charges
I want to be able to keep track of my extra charges through the month without having to wait to see my next bill. I used to be able to do this and it helps keep an eye on my spending. However I cant seem to access this now. Please tell me why this in...
EE online order - no order confirmation
Hello,I placed an EE order online for a phone last weekend, payment was taken but I have not received an order confirmation. I contacted EE and they said wait 72 hours and then contact them again. Online it says wait 48 hours. I have done both and st...
Reporting a Fraud Attack Out of Hours
How do you report a fraud attack out of hours? I am just being told to phone back in the morning
Resolved! Upfront payment
Hello I'm just need to know when you can refund me 30£ upfront payments.im placed order 17.08.2025 .and why you saying we don't charge any money until order is successful. Payment has been taken it's not pending JOSEF **************** [Mod edit: Ple...
Roaming in turkey
I just taken out two the full works plan from eei have told before that turkey is covered in my package as a roam free Country is this true ??if soo i just see it any where on the site can some please clear this up for mejust spoken to an operator ag...
