Claiming google pixel buds

[Sally196662]

Hi I've just ordered the Google pixel 7 but how do I claim my buds Pro? 

[Christopher_G]

Hi @Sally196662 

Welcome to the community.

The Galaxy Buds are sent to the account address automatically 15-30 days after ordering.

Chris

[Sally196662]

As in after ordering the phone or ordering the buds? I'm sure the gentleman I spoke to this morning whilst sorting out my upgrade said I have to send an email to Google to claim them? But I don't know how to do this?

[Christopher_G · Accepted solution]

I'm so sorry, @Sally196662. I was getting mixed up with a similar Samsung promotion. You're right, you need to claim for the Pixel Buds on this promotions website from tomorrow (05/4/23).

Chris

[Sally196662]

Okay thank you I'll give it ago tomorrow 

[Hutch290]

I'm trying to claim mine but iv lost my proof of purchase.how can I find my proof of purchase again thanks

[Leanne_T]

Hi @Hutch290 

You can use the delivery note if you still have this, if not please call us on 150 and the team can provide proof of purchase for the claim 🙂

Leanne.