11-11-2026 06:54 AM
Hello all,
Wonder if someone can point me in the right direction?
I ordered and finally received my Google Pixel 10a and it had the offer for free Pixel Earbuds 2a but I cannot for the life of me find how I claim them???
Could anyone help me out?
Cheers
Solved! See the answer below or view the solution in context.
11-11-2026 08:41 AM - edited 11-11-2026 08:43 AM
Hi @TF10
It depends when you ordered it.
Maybe this one? https://reward-promos.com/reward/eebudsjuly/en-GB
Can you find the offer here? https://ee.co.uk/help/mobile/gifts-with-purchases
If not, let us know the date ordered, and if it was contract / sim free and hopefully someone will be able to work it out!
11-11-2026 08:41 AM - edited 11-11-2026 08:43 AM
Hi @TF10
It depends when you ordered it.
Maybe this one? https://reward-promos.com/reward/eebudsjuly/en-GB
Can you find the offer here? https://ee.co.uk/help/mobile/gifts-with-purchases
If not, let us know the date ordered, and if it was contract / sim free and hopefully someone will be able to work it out!
13-11-2026 07:54 PM
This happened me too. I bought this particular model last fortnight as it was advertised with the earbuds. When I tried to claim it said that the offer was over. It really shouldn't have been advertised if the offer was over in the summer.
14-11-2026 11:49 AM
Hi @LeeanneB,
Welcome to the Community!
I'm sorry to hear that you're not able to take advantage of this offer. I'd recommend reaching out to our team, and they will be able to take a look into this for you.
Rach