Cancel AppleTV+

[NavrajMakena]

Hello,

I would like to cancel Apple TV+. Apple website does not allow cancellation. It says to cancel through EE. EE app does not show this as an option to cancel. 

Please help. Thanks

[James_B]

Good morning, @NavrajMakena 

What type of subscription do you have?

Is it the six months free offer, an inclusive extra or a chargeable add-on?

James

[NavrajMakena]

Hi James,
Thanks for responding. It was a free trial.
Thanks,
Nav


Sent from Yahoo Mail for iPhone

[James_B · Accepted solution]

Hi @NavrajMakena,

You'll receive a text message reminder from EE a few days before your trial ends. Just follow the instructions to cancel.

Thanks

James

[Chris_B]

@NavrajMakena  You can cancel this via  your account.  Click add ons and you’ll see it there just click it and then remove the add on. 

[Stmsd]

Sorry, but no, you can't see it anywhere. It just keeps offering you more adds on. Trying to cancel it for over an hour and it's impossible. 

[Alex_H]

Hi @Stmsd,

Welcome to the EE Community

You should be able to remove an add-on via your online account on the website or app. If you first navigate to the add-ons section you should then see a list of Your active add-ons in app or Currently active add-ons if you are using the website. 

On the app you need to tap the add-on you are looking to remove and it should take you to the add-on page with a Remove button. 

On the website when you open the dropdown menu for Currently active add-ons, removable add-ons will have a Remove button on the right hand side along from the add-on.

Alex