Can't login to EE Perks portal

[dmx]

Have registered for ee perks using work email address, verified email and tried to login but it says details are incorrect. Tried resetting password but get same result and now my account has been locked for 24 hours for too many incorrect password attempts. 

[Leanne_T]

Hi @dmx

Thanks for coming here. 

When did you register the perk account? 

Leanne.

[dmx]

Hi, about 16:45 today

[Leanne_T]

Hi @dmx

The account will need to be verified by the perk team which can take 24 hours, once this has been done you will get an email to let you know. 

Leanne. 

[dmx]

Hi, still havn't received an email from the perk team. 

[James_B]

Hi @dmx,

Are you able to reset your password now?

James

[dmx · Accepted solution]

Nope. Nevermind, I've sorted the issue myself by re-registering with a different email alias. 

[James_B]

Thanks for the update @dmx

Glad you got it sorted. 🙂

James

[saddal]

I already have Broadband from EE. and i have login account account as well. do i have to register somewhere again for My Norton Portal? if yes kindly share the link

[Leanne_T]

Hi @saddal 

Thanks for coming here. 

Are you trying to access your EE Perk account or is this for Norton Security? 

Leanne 🙂