Community Activity

Card details removal

Hello,I can`t find the option to remove my card details which I used before  (PAYG account). Any advise please?

Activation of TNT Sport FRUSTRATION!!

Hi, I have been unable to activate TNT Sports since the start of my contract - regardless of how many times I have rang the support team. I have been passed to TNT Support for EE and back to EE from TNT - every single time I try (regardless of device...

Mejohne by Investigator
  • 62 Views
  • 6 replies
  • 0 Helpful

Resolved! Sony unauthorised payments

Looks like this is a problem with Sony taking money via EE has anyone ever been refunded as EE say it’s not their problem basically and to contact Sony can’t get passed the BOT with Sony as I don’t have an account any help appreciated as we have had ...

Cakey1975 by Valued Contributor
  • 13509 Views
  • 92 replies
  • 42 Helpful

Netflix added then immediately removed from my add-on

So I got an email a few months ago telling me that one of my add-ons (Netflix Standard account) was raising it's prices so as a result I could no longer be on the standard package rewarded to me as part of my sim deal without paying a little extra. I...

Haximus by Explorer
  • 1184 Views
  • 38 replies
  • 10 Helpful

Fraudulent email

Hello, I have received an email that I believe is fraudulent is anyone able to confirm this for me please, thank you.  

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I’m in a 24 month contract

I’m only half way in a 24 month the works contract can I cancel the works and just have broadband and we tv with no penalty?

Grayboy by Visitor
  • 27 Views
  • 1 replies
  • 0 Helpful

Netflix Premium upgrade not wanted

Every month I have been sent an email saying thanks for your order of upgrading your Netflix subscription to premium......I do not use Netflix and this is the third consecutive month it has happened . After several phone calls got recredited, now at ...