Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 79459 Views
  • 59 replies
  • 128 Helpful

Mastercard offer

Is anyone else being given the run around when trying to claim their pre-paid MasterCard?I have been told on 3 separate occasions to wait 2-3 days for it to be sent over and nothing has happened. This was after the 15 day waiting period. When I manag...

Eeen by Explorer
  • 651 Views
  • 5 replies
  • 0 Helpful

EE perks

I can’t recall my password for EE perk and when I tried to reset it I get a message saying ‘we were unable to reset your password’ even though it meets the criteria. Any ideas how I can log in? 

SC2504 by Investigator
  • 523 Views
  • 4 replies
  • 0 Helpful

Airpods payments

I’m paying for air-pods along with my plan and it comes up as an extra payment on my bill which is all fine. I’m just trying to find where I can see the end of the payments so I know how much king I have to pay for them.

Joe192 by Visitor
  • 811 Views
  • 1 replies
  • 1 Helpful

New

Hi just signed up how do I place  a order it's telling g me to link 

EE Perks Account Deactivated

Hi, I registered with the EE Perks, but when I log into my account, it displays the following sentence.Your account has been deactivated as your registration was not completed within the allowed time frame.I sent a couple of emails to the EE Perks te...

ashiqcs by Investigator
  • 344 Views
  • 1 replies
  • 0 Helpful

XBox pass

I have bought the X box X bundled for which  includes a 24 game pass but I can not activate it! I put my phone number in and get sent a OTP but once I’ve input it I just get a message saying technical difficult try again later but it’s been nearly a ...

DavinaC by Investigator
  • 593 Views
  • 5 replies
  • 0 Helpful

Resolved! EE Perk Help!

Hi there I have an EE Perk account but it wont let me log in, when I go to reset the password it tells me it can't be reset.  Our force recently ditched the PNN email address contained within Police Accounts, and thats the email that was registered w...

DC123_4 by Visitor
  • 760 Views
  • 3 replies
  • 1 Helpful

Bt sport

I have Bt sport on my phone through ee can I use this account to watch Bt sport via the PlayStation app? 

Ksc75 by Visitor
  • 316 Views
  • 1 replies
  • 0 Helpful