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Impossible to get laptops

Rooster121
Visitor

‎25-11-2022 05:51 AM

Hi, the laptops link is not working properly. It just prompts you to sign in then sends you on a loop asking you to add devices to your account

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎25-11-2022 06:16 AM

Do you already have a mobile phone or SIM contract with EE? You cannot buy an lappy online unless you already have a mobile phone or SIM contract from EE. You are expected to pay for it along with your existing EE mobile plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Jennielou
Visitor

‎28-03-2023 02:37 PM

I’m having the same issue trying to add a tablet to my account 

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Jennielou

‎28-03-2023 02:44 PM

Hi @Jennielou,

Welcome to the EE Community. 🙂

Are you an existing EE mobile customer?

What problems are you seeing when trying to place an order?

James

0 Helpful