Britbox Benefit

[MrsW]

I have Britbox selected as my chosen benefit, but they are no longer accepting new sign ups due to their merge with ITVx. Apparently, you have to sign up to ITVx, but I can't find a way to do this via my EE benefit. Can anyone help? 

[Katie_B]

Hi @MrsW. 

Have you tried signing up for BritBox through EE HERE?

Katie 

[Stevenbaker]

I have the same problem

[Leanne_T]

Hi @Stevenbaker 

If you enter the number in the online set up here, this will send a PIN code to your phone. does this work for you? 

Leanne.

[Stevenbaker]

Hi there no it doesn't. Is it where britbox have merged with itvx 

[Leanne_T]

Hi @Stevenbaker 

Do you have the Britbox add-on showing in your My EE app? 

Leanne.

[Stevenbaker]

Hi there yes I do thanks

[Leanne_T]

Great thanks @Stevenbaker 

Have you had any texts with a link to get set up since you have had the add-on? 

Leanne.

[Stevenbaker]

Yes with a link

[Leanne_T]

Thanks, what happens if you set up following the link? @Stevenbaker 

Have you been able to use Britbox previously?

Leanne.