Blue light card discount?

[FM92]

I purchased a phone contract over the phone with EE and was told by the adviser that as I am a Blue light card holder i would be entitled to 20% discount.

I was told all i had to do was send an image of my staff ID to the EE perks team and it would be sorted out, but it keeps getting knocked back. Can anyone advise? 

[Leanne_T]

Hi @FM92

Thanks for coming here. 

Does the photo ID show your employer details? 

What is the reason for the image being rejected? 

Leanne 🙂