Community Activity

Can’t activate Apple Music add on

Hi,I’ve just purchased the Apple AirPod Pro 2 £15 a month add on with the 24 month Apple Music included, however since receiving the product I’ve no idea how to activate the Apple Music 

emloch by Contributor
  • 32 Views
  • 3 replies
  • 0 Helpful

Fibre to the house

When will fibre to the house be rolled out in my area? **** ***. Virgin Media are already here and my neighbours have it but what are EE doing about bringing the service to my door instead of this old copper which is woeful. I don't want to leave EE ...

MBW224 by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

Dropped mobile "dumbphone" down the toilet

Hi,I have a mobile phone account with EE for my Alcatel 2057D Dumbphone.It now doesnt work. So i need another  dumb phone. Can i just buy any  cheap dumbphone from Argos and put my SIM in it?What if the new phone has a micro SIM card placement? ...(m...

treez by Established Contributor
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  • 5 replies
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Resolved! scam calls from supposed EE

Hi Had a call from what appeared to be EE yesterday. Tyhey wetre offering to reduce my monthly plan by almost half and also to send me a free watch. I told them I thought this was a scam but was assured it was not . They asked me for my email address...

Running xbox games via xcloud on Apple kit and even Apple TV

OK. when the new remastered Oblivion was released I thought I might relive my youth(I become a pensioner in September)  and was considering buying a new xbox(still got an xbox one) and the new remastered Oblivion.  Then I discovered you can run most ...

trevQPK by Explorer
  • 28 Views
  • 1 replies
  • 1 Helpful

Cat5e cable and 500mbps

I have 500mbps speed and a BT smart hub 2. I run a Cat5e cable 50m to an outhouse but only get 90mbps there. Wi-Fi in the house is approx 500. After contacting BT technical help, they told me that Cat5e will not support 500mbps and will only give 100...

No A/c No. No Netflix and Now access. Terrible Customer Service.

Where do I begin ! Since being moved from BT to EE, nothing but problems. Wi-fi keeps dropping off, even after an alleged fault rectified and an engineer coming out.Swapped to the Entertainment package in March and no welcome "Thanks for choosing EE"...

SHTH by Investigator
  • 108 Views
  • 6 replies
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Stuck Between BT and EE – Billing Nightmare!

Hi everyone,Back in early March, I was offered a great deal to switch from BT to EE for Internet, phone, and TV services. It was much cheaper than what I was paying BT, so I decided to take the plunge. My EE services became active on the same day I r...

Ported but Text issue

Recently ported over to EE from Vodafone keeping my original tel number  ,  when calls are made from mobile to any landline or other mobile my original number is displayed correctly on receivers handset. ...............But, if i send a text message f...

BillMcD by Visitor
  • 29 Views
  • 2 replies
  • 0 Helpful