BT Halo Double data not reflect in ee account

[Saranyakumar]

Hi Team,

I reacently started ee sim plan from bt broadband website. I got the 10% discount in my monthly billing but my data allowance is not doubled as mentioned in the BT Halo. How to get my double data as part of Halo product benefit.

[Christopher_G]

Welcome to the community, @Saranyakumar. 🙂

When did your SIM only plan start?

Chris

[Saranyakumar]

Two days back..i got the sim only contract and activated today.

[Christopher_G]

OK, thank you.

Any eligible add-ons will be added to the account within 14 days, @Sranyakumar.

Chris

[Saranyakumar]

Thanks @Christopher_G for the support.