Hi. This is really starting to get on my nerves. I have been trying and trying to get my Apple Music smart benefit to work. Have spoke to both EE and Apple and am getting no help. All I keep getting is ‘this subscription is being used with another Apple ID’. I even tried to add it to my plan for £9.99 and it’s still saying the same. I have tried to make another Apple ID to use but it still doesn’t work. Could it be a problem with my mobile number? I really want to get this working as it’s included in my plan and I just feel like I’m paying for a service that I can’t even get to work. I don’t want to pay £10.99 a month when I can have it as a smart benefit. Well, that’s if it even works! Please help!
I did but my phone gets no signal in my block, then I forgot all about it tbh. I will give it another go next time I'm out in an area with signal. Cheers Chris.
Yes, it was a case of repeating what they told me to do multiple times with turning the phone off and on… it was a proper faff and took a lot of time, trying with WiFi on and off and eventually it worked
I'm having the same issue, everytime I click that I am an ee customer, it says I'm not and kicks me out. This is on of my inclusive perks I selected, but so far it's not working.
I did but it directed me to a page then had charge at end of process. It was activated but I could never get it to work. Had same problem with the cuber security..
I've give up on ee promos now. Pointless and stressful trying.
