Apple Music codes not received

[Lukeb92]

I’ve just signed up with EE however I haven’t had any codes to use the essentials plus free Apple Music I selected , any ideas ? 

[Ali_A]

Hi @Lukeb92 

Welcome to the Community

Great to hear you've signed up to EE! 

There are no codes for Apple music. Simply visit Apple Music Activation | EE while connected through mobile data and follow the steps to set it up. Apple will automatically detect your subscription. 

Hope this helps! 

Ali

[Lukeb92]

Everytime I do this it just states no subscription detected and points me towards the free trial 

[Katie_B]

Hi @Lukeb92.

Thanks for getting back to us. 

Do you currently pay for Apple Music direct with Apple?

Katie