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Apple Music : Free 6 months

planetf1b
Established Contributor
Established Contributor

‎26-08-2026 02:34 PM

Hi. I have 2 optional adds on on my phone plan. They show on the EE app as

  • Apple Music 6 months free (Renews monthly) Free
  • Apple Music 6 months streaming (Renews on 04 Sep) Free

Can anyone explain...

I did add Apple Music many months ago. I wanted to ensure I am not going to get charged when the free period ends.

The EE app Ul is confusing in that it suggests it's free for now - doesn't say when charging begins. The implication is that it remains free - but I can't imagine that's the case, plus why would there be two entries

Screenshot 2026-08-26 at 14.18.32.png

Tried online chat but it seems it won't put me through to anyone to discuss. 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-08-2026 02:52 PM

@planetf1b wrote:

I did add Apple Music many months ago.

You will be charged 6 months after you added it, unless you cancel it beforehand.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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