Community Activity

Full works package not calling or texting UK

Hello, I'm took out a full works plan yesterday before I flew to Europe today, my 5g is working but I can't make calls or texts to the UK. It says "the mobile number you have dialed is not accessible from your mobile phone"Please get back to me yo he...

Resolved! Re: Lost SIM card and request for replacement

Hello  I just want requested another sim card because my sim card is lost the number SIM card I need is  thank you    [mod edit: please do not post personal information such as phone numbers on the public board. Thanks!]

EE Home Phone message "no link to the hub"

I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone.  How do i...

gez-jam by Investigator
  • 18 Views
  • 1 replies
  • 0 Helpful

Upgrade to I Phone 16 no mobile data

Just upgraded to Iphone 16, put my sim in from old iphone as told to do so. Have wifi at home but no mobile data even when switched on. Tried switching on and off and putting into airplane mode & knocking off 

Is it a scam?

I bought a phone card, but the number is already in use by someone else. I topped up £10, and the shop & customer service said they can't refund. I feel very helpless! 

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Lukjs by Explorer
  • 95 Views
  • 13 replies
  • 0 Helpful

Back order when upgrading and trade in

Hi,I placed an order to upgrade my device on the EE app, and implemented a trade in. This was confirmed and i received an email on 2 May to confirm this. It said initially it would be despatched within 7 days. I have just checked the status of this a...

Can’t buy eu pass in malta

Tried clicking link in text saying welcome to Malta. Does not let me buy an eu pass. Days I can get 1 for £15 but no link to buy it. Anyone any ideas?