All rounder plan and inclusive extras

[Josiesphone10]

Hello. I’ve paid for an all rounder plan with one inclusive extra but I can’t add the exclusive extra. Whenever I try I’m taken to an error page. I tried to call about this but gave up after being kept waiting for 29 minutes. Please add the data roaming inclusive extra to my plan asap. 

[Leanne_T]

Hi @Josiesphone10 

Thanks for coming to the community. 

Can you try texting PICK to 150, do you get the option to add the Roam Abroad Pass? 

Leanne 🙂