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Activating my Netflix inclusive extra

baroncorvo
Visitor

Hi, 

I've switch my inclusive extra to Netflix yesterday was told i'd receive a link to activate netflix. I didn't receive the link so havegone into the my account to activate manually.

I've put in my mobile number and received the text code and when i click the 'activate' button i always get an error message.

I've done it on my laptop, i've also tried it on my phone, i've tried on wifi and 4g, i've used chrome and firefox and get the same error message.

Why is something so simple so difficult?

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @baroncorvo,

Welcome to the Community!

I'm sorry to hear that you're having trouble with your Inclusive Extra, as this is never what we to hear. If you go to ee.co.uk/netflix then you should be able to complete your registration. If you still aren't able to do so then give our team a call, and they'll be happy to help.

Rach

View solution in original post

1 REPLY 1
Rach_H
EE Community Support Team

Hi @baroncorvo,

Welcome to the Community!

I'm sorry to hear that you're having trouble with your Inclusive Extra, as this is never what we to hear. If you go to ee.co.uk/netflix then you should be able to complete your registration. If you still aren't able to do so then give our team a call, and they'll be happy to help.

Rach