29-12-2023 04:01 PM
Is there a complete list of countries covered by the '30 mins roam anywhere' add on?
Solved! See the answer below or view the solution in context.
30-12-2023 07:31 AM
Hi @0168bill
Thanks for coming to the community.
If this is not showing for you, please call us on 150 and the team will look at all available roaming add-ons for you 🙂
Leanne.
29-12-2023 04:43 PM
The "from anywhere" bundles generally apply anywhere outside the EU.
Within the EU, a daily charge or Roam Abroad pass takes precedence.
29-12-2023 05:13 PM
Yes, that's what I assumed/hoped.
However, if I log into my account (Pay Monthly Customer) and then go to the 'Roaming Calculator' (https://ee.co.uk/plans-subscriptions/mobile/roaming) and enter Argentina, it doesn't offer me that add-on.
It only offers 'Travel Data Pass' and '100 Texts from Anywhere'.
But I am offered the '30 mins from anywhere' add-on through my main add-ons page, under 'Roaming' (https://ee.co.uk/plans-subscriptions/mobile/benefits-landing#add-ons-section).
So, should I risk purchasing the '30 mins from anywhere' add-on or not? The definition of 'Anywhere' is less than clear in this instance, in fact it's quite confusing and hence the reason for my original question with regard to a list of countries covered by that add-on.
29-12-2023 05:17 PM
For me, the Argentina costs page offers the Travel Data Pass, 100 texts from anywhere & 60minutes calls.
29-12-2023 05:30 PM
I'm even more confused now!
This is what I see, so maybe it's related to type of Monthly package?
30-12-2023 07:31 AM
Hi @0168bill
Thanks for coming to the community.
If this is not showing for you, please call us on 150 and the team will look at all available roaming add-ons for you 🙂
Leanne.