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30 mins roam anywhere add on

0168bill
Investigator
Investigator

Is there a complete list of countries covered by the '30 mins roam anywhere' add on?

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Hi @0168bill 

Thanks for coming to the community. 

If this is not showing for you, please call us on 150 and the team will look at all available roaming add-ons for you 🙂

Leanne. 

View solution in original post

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

The "from anywhere" bundles generally apply anywhere outside the EU.

Within the EU, a daily charge or Roam Abroad pass takes precedence.

Yes, that's what I assumed/hoped.

However, if I log into my account (Pay Monthly Customer) and then go to the 'Roaming Calculator' (https://ee.co.uk/plans-subscriptions/mobile/roaming) and enter Argentina, it doesn't offer me that add-on.

It only offers 'Travel Data Pass' and '100 Texts from Anywhere'.

But I am offered the '30 mins from anywhere' add-on through my main add-ons page, under 'Roaming' (https://ee.co.uk/plans-subscriptions/mobile/benefits-landing#add-ons-section).

So, should I risk purchasing the '30 mins from anywhere' add-on or not? The definition of 'Anywhere' is less than clear in this instance, in fact it's quite confusing and hence the reason for my original question with regard to a list of countries covered by that add-on.

bristolian
EE Community Star
EE Community Star

For me, the Argentina costs page offers the Travel Data Pass, 100 texts from anywhere & 60minutes calls.

I'm even more confused now!

This is what I see, so maybe it's related to type of Monthly package?

Roaming 1.jpg

Leanne_T
EE Community Support Team

Hi @0168bill 

Thanks for coming to the community. 

If this is not showing for you, please call us on 150 and the team will look at all available roaming add-ons for you 🙂

Leanne.