@Rachaelwholey : It's not a charge as such. It's a free add-on. Practically everybody on contract has it & it can't be removed. All it does when & if you are roaming in the EU is allow you to use your UK allowances there at a charge of £2.29 for any day that you do so.
If you do go a'roaming, remember to text ROAMING to 150 before you leave UK to ensure that roaming is activated on your a/c, not just your device.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
