Apple TV

JBG99
Investigator
Investigator

I've signed up for the free AppleTV 6 months offer.

I got the text message which I clicked on which took me to the Apple TV website and signed up.

However on my account it states:

 

You have accepted the following offer: 
 
 
Subscription Apple TV+
Date Accepted 31 December 2023
Trial Free for 1 week, starting 31 December 2023
Subscription Price £8.99/month, starting 07 January 2024

While my EE account states:

Apple TV+
Free
Free trial expires 30 Jun 2024
 
What's gone wrong?
 
Thanks,
James
1 REPLY 1
Christopher_G
EE Community Support Team

Hi @JBG99 

I recommend speaking to our Mobile Care team, they'll be able to check to make sure it's set up correctly from our side.

Chris