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28-03-2020 12:36 PM
Hi, just wondering if I can get an update on my order. I went for the Sony Xperia 1, 128gb with free speaker. I have the order confirmation, but 2 and a half days later and I am still waiting. Obviously there's a bigger thing going on but some help will be very gratefull.
Thanks
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28-03-2020 03:55 PM
Good Afternoon @Toni0147.
Thanks for coming to the community.
I have checked this device and it is showing as in stock with few remaining.
I would recommend giving us a call so we can look into the order further for you.
Katie 🙂
28-03-2020 12:38 PM
Hi @Toni0147
Have you checked EE order tracking?
https://myaccount.ee.co.uk/orderdetails
Thanks
28-03-2020 12:51 PM
I have, order is confirmed but has been like that since Thursday morning.
28-03-2020 12:57 PM
I am having the same problem ordered a Samsung galaxy s20 2 days ago and still nothing . I keep getting told on here by EE when its ready to be delivered they will contact me. I get the situation but you would think they could keep us updated on our orders
28-03-2020 03:55 PM
Good Afternoon @Toni0147.
Thanks for coming to the community.
I have checked this device and it is showing as in stock with few remaining.
I would recommend giving us a call so we can look into the order further for you.
Katie 🙂
28-03-2020 03:56 PM
28-03-2020 06:19 PM
@Katie_B, I called and they had to cancel the order and re-do with same deal.
Thank yiu for your help.
29-03-2020 10:14 AM
Thanks for coming back to us and letting us know @Toni0147
Hope to see you around the community in future 🙂
Leanne.