a week ago
I ordered a phone and you took the money over a week ago but I still haven’t heard anything...
Welcome to the EE Community. 🙂
Was the phone you ordered in stock?
Which phone did you order?
iPhone 8 Plus good as new
They also took the £50 from my account. But since then I’ve heard nothing.
What was the date of your order?
That model can take up to seven days to be dispatched at the moment.
That’s fine. I don’t mind waiting. I just found it odd that I hadn’t heard anything at all. Maybe an email explaining it could take a week would be a good idea? It was ordered last Saturday (16th)
Thanks for your patience @Booniejb
We'll send you a text message with tracking details as soon as your delivery slot is confirmed.
Thank you 😊
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