For up-to-date information and comments, search the EE Community or start a new topic. |
23-05-2020 09:38 PM
I ordered a phone and you took the money over a week ago but I still haven’t heard anything...
24-05-2020 12:53 PM
24-05-2020 12:55 PM
24-05-2020 01:04 PM
24-05-2020 01:06 PM
iPhone 8 Plus good as new
24-05-2020 01:07 PM
They also took the £50 from my account. But since then I’ve heard nothing.
24-05-2020 01:21 PM
Hi @Booniejb,
What was the date of your order?
That model can take up to seven days to be dispatched at the moment.
Thanks
James
24-05-2020 01:31 PM
That’s fine. I don’t mind waiting. I just found it odd that I hadn’t heard anything at all. Maybe an email explaining it could take a week would be a good idea? It was ordered last Saturday (16th)
24-05-2020 01:40 PM
Thanks for your patience @Booniejb
We'll send you a text message with tracking details as soon as your delivery slot is confirmed.
James
24-05-2020 02:02 PM
Thank you 😊