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29-05-2020 07:00 AM
I m wait my order 3 days but not send me email or sms for my shipment what to do
29-05-2020 09:22 AM - edited 29-05-2020 09:22 AM
Hi @stefani-ani
Welcome to the community.
What did you order? We'll do our best to help.
Chris
30-05-2020 06:47 AM
iPhone 11
30-05-2020 10:59 AM
Which memory size and colour did you got for, @stefani-ani? Chris
30-05-2020 03:14 PM
iPhone 11 purple 128GB
30-05-2020 03:18 PM
I've checked and that phone is in stock and expected to be dispatched within 1 day, @stefani-ani.
I'd recommend speaking to our Mobile Care team to check your order.
31-05-2020 06:20 AM
How to contact with mobile care team
31-05-2020 01:49 PM
Thanks for coming back to us.
You can call us on 150 from an EE phone, or 0800 079 8586 from any other phone 🙂
Thanks.
Leanne.
01-06-2020 01:08 PM
Hi I’m today call but no one picks up
01-06-2020 01:20 PM
Hi there @stefani-ani
Thanks for coming back to me.
Someone will answer your call as soon as they're available, if you can keep trying.
We’re doing everything we can to help our customers and look after the wellbeing of our people during the Coronavirus outbreak.
Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls.
