Contracts & Billing

We are making changes to our international calling add-ons

From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...

Thinking of leaving EE?

We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...

EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text m...

Bills

Had bill of 54.00 and payed it then 2 days later was told I had to pay another 7.07 for pro rata not happy and will be looking into changing provider as ee charge what they want and when they want

My partner in o2 wants to join my family in ee

Can my partner in o2 join my family in ee

Re: my monthly plan

I would like a cheaper plan. Where can i find this on this site? I've looked but can't anything.

Resolved! What is my bill for July

Can EE please email me regarding my upgrades

Cancel Apple Watch as out of contract

Hi,I called yesterday to cancel my Apple Watch contract with EE as I am not using it. Do I need to expect a confirmation message?Thanks

Threats by EE staff member

So a bit of background I used to work for another well known telecommunication company In the chief executives office and of late I have been getting a terrible service from EE both at work and at home, so I raised a complaint and provide with eviden...

Bill

Himy direct debit is about to be taken and it’s too high this time it’s 117£

Where to enter student discount code?

HiI have a 20% discount code from Student Beans and intend to use it to buy a 24M sim only plan. My issue is where to enter this code? It says 'at checkout' but the only potential place to add a code is on the 'Extras' page under the prompt "Got a gi...

Contracts & Billing

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