All discussion around anything related to EE billing or contracts
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
There was a mistake: two lines, a mobile number, and a watch. Why did the employee tell me 110 first, and then when the bill appeared it was 154? Why? I've been a customer for 5 years.
I just recently had to make an insurance claim on my device. When I contacted EE and spoke with the insurance department, it went brilliantly, honestly couldn't ask for better.Was told they could get a replacement out the very next day and collect my...
Hi. My mobile monthly bill has increased substantially although my usage is fairly low. Can i get another plan please or i shall think of leaving EE
You have increased my price during contract from £34.50 per month to £41.50 per month. This is an absolute rip off. Please explain.
My calling and data allowance is stop
I switched to a different network. I currently need my old phone bills. How can I download them? I can't log in to my old EE account.
Is there any way of removing an old account? Apparently it is still linked to my email address. It caused an 012 error when trying to add a watch data plan to my present account. EE CS said it’s not possible to remove it. I’ve got a data plan set up ...
I have a direct debit, this has never happened before and I had enough money in my account ive been charged with a £10 administration fee. It was paid 4 days later than usual but I never manually pay it, it comes out DDHas this happened to anyone els...
This was easy before but now seems impossible, just in the past 2 months or so. And the HELP info. still explains it like it used to be so it's no use at all. Thanks.
