09-01-2023 01:28 PM
after recent start to new contract my phone will not connect to certain numbers which i had no problems with on my old contract.The sim card has not been changed.
The message i get is that phone cannot connect to this network, i have to phone this number via watts app which works no problem, so can someone explain why i cannot get through to a number on a different network.
09-01-2023 03:30 PM
Hi @jiff21,
Welcome to the EE Community. 🙂
Are the numbers standard UK mobile numbers?
What is the full message you hear when attempting to call them?
James
09-01-2023 05:26 PM
Is there any pattern to the numbers you can't call - particular operators, for example?
Can you call landlines OK?