[Kaba]

Hello I can’t get we service with my phone 

[Katie_B]

Hello @Kaba. 

Thanks for coming here.

Have you just recently lost service?

Are you currently in the UK?

Katie

[Kaba]

Hello I m not in uk and I don’t understand why I have a big bills

[Katie_B]

Hi @Kaba. 

Are you connected to a local network?

Have you been able to access your EE bills by logging in to your EE account/app? this will show an entire breakdown of your bill and any additional charges. 

Speak soon, 

Katie