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texts saying sent but they dont recieve them

Lamboso97
Investigator
Investigator
 
8 REPLIES 8
bristolian
EE Community Star
EE Community Star

You've posted a subject line but not put any details in the body of your message, so I'll ask..

Are these texts that you've sent, or are trying to receive? If it's texts you're sending, is the issue affecting all recipients or just particular ones? If you send a text to your own number, do you receive it?

texts im trying to send, affecting all contacts and no dont recieve my own text, but recieves others

Lamboso97
Investigator
Investigator

hi can anyone help my phone says texts delivered but they are not receiving them


@Lamboso97 wrote:

hi can anyone help my phone says texts delivered 


Are you requesting Delivery Reports or is it just that the phone is saying "Sent" but you've no idea whether they have been delivered other than by asking recipient?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

yes exactly they have been delivered but recipient wont receive texts just calls 

Exactly which? Actual Delivery Reports or asking recipient?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

messaging recipient wont work, dont need delivery reports even then it says delivered but no one can receive messages from me just calls. dont understand why i have unlimited texts etc 

Leanne_T
EE Community Support Team

Morning @Lamboso97 

Thanks for coming to the community 🙂

Could you text BALANCE to 150, do you receive a reply? 

What device are you using? 

Speak to you soon. 

Leanne.