sms from 249

[peterhw]

Hi, 

Not sure if the right forum but a general question.

Have been a Broadband user for sometime

I do not use EE for mobile

I just took possession of a TV EE Box

EE sent me 2 SMS messages (survey) from # 249 "Hello from EE. We'd love to get your feedbac.........." but if I try and reply to #249 I just get an error.

Not a major problem but can't figure out why EE makes a request for a reply to what appears to be a NON valid #

[kacol]

I have also just received this SMS survey and get the same error message when trying to reply!! What's the point of sending a survey SMS when you can't even reply.......doesn't look good for EE.

[LaurentC]

I've just contacted EE for my broadband account and also received a survey on number 249.

-----------------------------

Hello from EE. We'd love some feedback specifically about our call routing system.

There are only 3 questions so it's really quick and easy.

All texts are FREE. To opt-out, please reply with STOP.

----------------------------

My current mobile network is with SKY on O2, I get the error message "Couldn't send message"

No wifi

I've noticed it has been a long time since user peterhw first reported this issue and it is still not fixed!

Thanks,

L