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21-02-2024 12:58 PM
Hello, I bought a phone on contract.Can I use this phone in Asia Tajikistan? Thanks)
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21-02-2024 02:07 PM
@Mexroj0229 you can, but you need to make sure that you’re enabling to roaming on your account to do this just text RAOM to 150. You also need to purchase add-ons to use data as your allowance will not cover you while there.
Text RO Tajikistan to 150 to see what the costs will be and to see what other adds you can purchase to keep costs down.
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21-02-2024 02:21 PM
Hi @Mexroj0229
Thanks for coming to the community.
Please see our Roaming Costs | Help page for charges and available add-ons.
Before travelling, text ROAMING to 150 to make sure your account is fully set up to use abroad.
Thank you 🙂
Leanne.
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21-02-2024 02:55 PM
if I install a national SIM card?
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21-02-2024 03:08 PM - edited 21-02-2024 03:09 PM
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21-02-2024 09:23 PM
Yes. Outside the EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/tajikistan.
As you are on contract, remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
