07-11-2024 04:07 PM
Can anyone tell me please how to send a premium text message I have no spend cap or any other restrictions as far as I know. Thanks
07-11-2024 04:59 PM
You should be able to send your text message entirely as normal.
iOS may have an on-screen notification - generated by the destination number being a 5digit shortcode rather than 11digit number - that "additional charges may apply"
07-11-2024 05:04 PM
I never seen EE publish charge rates for texting Premium Rate Nos. , only for calling as in Service charge costs for calls beginning 08 & 09 . Perhaps they just go as ordinary fixed price texts.
07-11-2024 05:06 PM
The billing system is quite capable of differentiating between texts to 11digit mobile numbers & 5digit shortcodes, but how they're presented on a bill I have no idea. I've never used them, but there's been enough queries on these boards over the years!
07-11-2024 05:07 PM
I have tried it just says not delivered thanks
07-11-2024 05:10 PM
Premium Rate Nos. aren't necessarily 5 digit shortcodes but usually 11 digits starting with 09.
07-11-2024 05:12 PM - edited 07-11-2024 05:25 PM
@XRaySpeX wrote:
Premium Rate Nos. aren't necessarily 5 digit shortcodes but usually 11 digits starting with 09.
For voice calls, you're right. For texts, I have never known an 09x number accept incoming texts - this is the whole basis for 5digit shortcodes.
That's not to say that texts to shortcodes are all premium, but premium-texts do use shortcodes.
@Prettymadbird wrote:
I have tried it just says not delivered thanks
Does your phone report the message as sent? There's a difference between "not delivered" and "not sent".
I would normally expect errors sending to be caused by an invalid number. Out of interest, what's the number and who's it for?
07-11-2024 05:28 PM
Are you sending to a 5-digit shortcode or an 11-digit 09 no.?