i’m going to morocco tomorrow can i use my data

katieeburtonx · ‎04-05-2023

XRaySpeX · ‎04-05-2023

@katieeburtonx : No, not your UK data.

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/morocco

.If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

XRaySpeX · ‎04-05-2023

@katieeburtonx : No, not your UK data.

As it is not in EU, you cannot use your usual UK allowances there but will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/morocco

.If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Carwynba · ‎27-06-2023

How much is a data add on. All I can see is the text and call charges. Can you please give me the cost per 1Gb data add on for Morocco before I travel. Using the EE app now and no costs here. Don’t want hidden charges. Thank you. xxxxxx xxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

XRaySpeX · ‎27-06-2023

@Carwynba : Gigs? You must be joking!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Bobrob8 · ‎04-10-2023

I’m really upset with EE over these extortionate data roaming charges. I’m currently in Morocco & have had to pay the same amount for a tenth of the data as a friend on a different network (O2). I’m going to have to rely on the WiFi at the hotel, leaving me less safe when I am out and about. Not happy EE - and will be looking elsewhere on my return!