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Community Activity
Resolved! Multiple SSID - Smart Hub Plus (Please Help)
Hoping one or many of you can help and support. I have recently joined EE Broadband and for the life of me I can't understand why I am not able to have my 2.4ghz and 5ghz with different names.I have checked EE website and see the following Smart hub...
Apple tv
Good evening can someone help me out The other day I upgraded my SIM and got free Apple TV which was on offer I've followed all the instructions but even signed in it keeps coming up with free trial then subscription getting a bit frustrated now won'...
Resolved! Account Suspended
So, I asked you to block my phone / SIM as it has been lost or stolen and you've suspended my account?Can you please explain, because now I can't view any services or account information.
Dispatch
I ordered a new iPhone 16 on pay monthly on Saturday it’s saying it’s been dispatched but there is no date under the dispatch date
Can't receive texts.
So I have a pay as go pack sim £20 per month. Had it for about 2 years or so. Just this last week or so I have been unable to receive text messages, however I think I can from EE network as I can get responses from 150 and 2fa. I can send texts to ot...
Set up card payment, cancel direct debit.
I'm still in contact for my broadband, I want to cancel my direct debit and pay by credit card. Is this possible? I don't mind making manual payments once bill is issued, even better if the card can be charged automatically. How do I go about doing t...
Mobile Calling not working in Australia?
I upgraded to the sim plan I had on my Samsung phone to "Full Works SIM" which is £53 per month, as I was promised it would work for calls and data in Australia.I have arrived now in Australia, and haven't been able to make a single phone call all da...
HR Email or Number Contact
Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!
Website complaint
I switch from BT to EE broadband in the New Year. Despite several telephone calls and a visit to the local shop, EE are unable to link my mobile and broadband accounts.Recently tried to upgrade my SIM only plan on the website. Surprisingly won't let ...
TV Guide
Can the programme information/preview be turned off in the TV Guide? It now takes up half the screen and I can only see 5 channels at a time before having to scroll down.
