Sim stopped working

[286]

I am in South Africa now and my sim just stop working, please can you help ?

[286]

 please can you help my sim just stopped working here’s my number ************ and I am not in Uk right now 

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[bristolian]

Can you explain how your SIM has stopped working? What's happened?

Does your phone show coverage of any SA networks? Have you tried restarting your phone?

[XRaySpeX]

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.