Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Overseas

I have just arrived in Australia and I can’t use the mobile carrier- I just get SOS . I purchased a package for using my data here whilst on holiday.what should I do ?

Junk calls

Ever since I signed with EE I have been bombarded with junk calls, sometimes 10 or 15 a day.This never happened when I was with 3 - are there any ways I can stop this happening? Is there some facility for blocking these calls? I always block the numb...

Resolved! How do I set up roaming once I am abroad? Sadly there is no chat feature with EE

I have come to South Africa and now need to set up roaming from here to send and receive text messages. I have bought a local SIM but periodically will need to receive “one time verification” codes from UK companies…..Sadly, the only way to contact E...

Roaming won't work in US even though I paid for the 30 roaming pass. I need help

Not Receiving Texts Abroad

I am currently in Australia and waiting for an important text from the NHS. I have roaming activated on my account, but I am not receiving any texts. I did receive a text from someone as a test, but I am not receiving previous texts when my roaming w...

Can not get wifi

Re: Roaming in Spain worked, then stopped.

Hi, I have similar issue, landed in tennrife spain yesterday, then got welcome to spain with pricing 2.29£ message. calls & data working for 8 hours for both me & my wife device, then after everything stooped working.i have 116GB of data still left ...

Re: Can't send text messages - failed

I am in UK . I have confirmed the SMS message center number. I am still unable to send messages to UK numbers. I have a 10 pound subscription and this is my second month on it.

Travelling

I am about to travel abroad and my contract runs out two months into my trip. Will I be able to switch to a sim only contract whilst I’m out there or will i need someone to activate my sim in the UK and send it over? Also how long does the roaming pa...

Re: receiving text when abroad

I have PAYG - a monthly plan. I now have no mobile network connection. I am abroad and my pack shows that I should receive texts for free when abroad. What can I do to get a mobile network connection in Malaysia?