Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE employee abusing power

Basically I contacted EE about 2 weeks ago as my now Ex who works for EE was able to access my account whenever he pleased EE have since put extra security on my account to prevent it from ever happening again. my query is can I escalate this further...

Emmz1992 by Investigator
  • 599 Views
  • 3 replies
  • 0 Helpful

Resolved! Voicemail

 I have a voicemail unlike any I have received before. Is it a scam? 

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Jmartinc by Explorer
  • 274 Views
  • 1 replies
  • 1 Helpful

Ireland calls

Hi can anyone help I’m in Southern Ireland and I can phone home no issues to uk my wife is with me but my phone will not connect to her if I phone my brother who is on an Irish number no issues but my wife and daughter who are with me my phone won’t ...

Account

I paid my bill through the app and they tried to charge the same bill via direct debit! And they cut off my line, I don't understand an operator that cuts off your paid phone number, I can't wait to change operator.

Resolved! Re: Calls are blocked abroad

I am having the same problem - i am abroad and NO I HAVE NOT used my card back in UK, but was told by customer services, that i didnt need to .... that it would just work straight away although i would connect from another country for the first time....

kulik by Explorer
  • 357 Views
  • 6 replies
  • 3 Helpful

Can’t call between phones that are roaming.

My wife and I in France.  Both have EE phones.  Both got messages that roaming was active and we could use our minutes, texts and data as in the UK.  but we can’t callEACH OTHER. We had the same problem last time we were in France.  Called EE on that...

Wifi calling not working

I have 4 iPhones with EE sims. 3 work perfectly with wifi calling, one does not. I have zero mobile signal at home so wifi calling is vital. I’ve tried swapping the sims and 3 sims work in all 4 phones but the one sim works in none of them. The helpl...