Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Not receiving verification codes

Hello. new customer. Recently transferred from three to ee. can text and call. Just not receiving auto verification texts. Any advice? Thank you

Going to Canada

Going to Canada want to use my mobile for calls within Canada what's the best advice, not interested in using Internet just for calls

Re: Issues with phonecalls

Hi, did you find a fix for this issue? I’m having the exact same thing happen, it is infuriating!

Network

Hello I’d like to ask why I only get 4G service and not 5G I’m using an iPhone 13 Pro Max

Being charged for picture messages (via text I guess)

Hi, naive question maybe. I am being charged for picture messages. Is that if someone sends me a picture, vice versa.. or go over a limited amount of words in a text, which turns into an mms? Any advice welcome. Jen

Calls

The last two days I have had calls from mobiles which I have not answered as I’m on do not disturb, when I call them back they tell me they havnt called, though I have the call logged on my phone.. I have also previously blocked one of the numbers...

Resolved! Using my mobile in Australia

Best way to use your iPhone in Australia please

Cannot make a phone call no help at all from chat

I have been unable to make a call from either of my phone lines for two days now. It doesn’t even ring just beeps three times then cuts off. I’ve been messaging the chat and get sporadic replies that don’t resolve it then they put me to the back of t...

No service on my phone

Struggling to contact EE - I'm abroad and cant call or text!

Hi there - I'm at a bit of a loss as I can't call or text EE (tried 150 and various numbers) as I'm abroad. I received a text saying 'roaming' was on and got an initial flurry of texts, but then it seemed to switch off and now I can call or text anyo...