Unbar

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Kellylou17
Investigator
Investigator

‎28-07-2023 04:34 AM

How do I UNBAR the third party 

 

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XRaySpeX
EE Community Star
EE Community Star
In response to Kellylou17

‎31-07-2023 12:12 AM - edited ‎31-07-2023 12:16 AM

@Kellylou17 : You need to be set up as the Bill Payer under Home > Plans & Subs > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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Gareth43
Problem solver
Problem solver

‎28-07-2023 05:43 AM - edited ‎28-07-2023 05:45 AM

Hey there text UNBAR to 150 and that should take the bar off you’re account thanks 

G Alston
iPhone 16 Pro Max
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Kellylou17
Investigator
Investigator
In response to Gareth43

‎28-07-2023 05:58 AM

I’ve tried because there is a third party it won’t let me but I am the account holder is there anywhere on myee account I can do it please 

 

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Leanne_T
EE Community Support Team
In response to Kellylou17

‎28-07-2023 08:44 AM

Hi @Kellylou17 

You can change your access to Bill Payer in your My EE account online within Plans and Subscriptions. Then try texting UNBAR to 150 again. 

Or, please call us on 150 and the team will be happy to get this removed for you. 

Leanne. 

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Kellylou17
Investigator
Investigator
In response to Kellylou17

‎30-07-2023 09:19 PM

How do I change my plan to UNBAR

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Kellylou17
Investigator
Investigator
In response to Kellylou17

‎30-07-2023 11:57 PM

I want to make sure I am the main account holder and I want to take the BAR off

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XRaySpeX
EE Community Star
EE Community Star
In response to Kellylou17

‎31-07-2023 12:12 AM - edited ‎31-07-2023 12:16 AM

@Kellylou17 : You need to be set up as the Bill Payer under Home > Plans & Subs > Manage Numbers

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to Kellylou17

‎31-07-2023 07:42 AM

Hi @Kellylou17 

Which bar would you like removed? 

Do you wat to increase the plan? 

Leanne.

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Diloszim776
Visitor

‎17-11-2023 02:01 AM

Please help me to UNBAR my account 

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Leanne_T
EE Community Support Team
In response to Diloszim776

‎17-11-2023 07:49 AM

Hi @Diloszim776 

Which bar would you like to remove? Are you unable to make calls and send texts to all numbers? 

Leanne 🙂

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