Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

WiFi Calling stopped working

SKL17
Visitor

‎16-01-2026 07:08 AM - last edited on ‎16-01-2026 08:19 AM by

HI, Did this get resolved please and if so, how was it fixed? I am now getting the same issue- it suddenly stopped working. I have reset the network settings on my iPhone air and it worked for a few mins and then stopped again. Very frustrating as I don't have any standard phone signal so am unable to make or receive calls. 

0 Helpful
2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎16-01-2026 08:03 AM

Your post has been moved to a dedicated thread.

To clarify, the thread you'd added to, was regarding a user who'd travelled abroad and been roaming, then returned to the UK and was unable to use WiFi-calling. Is this the case for yourself also?

Did you use your phone on EE's UK network between roaming & relying on WiFi-calling?

Northerner
EE Community Star
EE Community Star

‎16-01-2026 09:05 AM

Hi @SKL17 

It will only work if there is no network. If the network signal is adequate the service won't activate.

Alternatively turn on airplane mode and activate WiFi.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful