We cant use my number

[Erictuares]

We cant use my number here at belgium antwerp

[Erictuares]

This is my number XXXXXXXXXXX can you please fix my problem??

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

[Northerner]

Hi @Erictuares 

Did you activate roaming before you left the UK? 

Are you PAYG or pay monthly contract. 

If you need to activate roaming you'll need to contact EE over Skype via WiFi and the number in my signature.

Thanks 

[XRaySpeX]

Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.