cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Watch 6 classic keeps popping EE plan set up on my phone every few hours..

carguy143
Valued Contributor
Valued Contributor

1000009654.jpg

Hi. Not sure where best to post this but I bought an S23 Ultra and Watch 6 Classic (LTE) on 27th December. After installing all updates I set up the watch and mobile plan which is working just fine. I can send and receive texts and make calls on my watch without issue using the mobile network. For some reason though, I keep getting the above notification every few hours. 

EE support via X have confirmed everything appears to be correctly set up on EE's side.

Anyone else getting the same?

3 REPLIES 3
James_B
EE Community Support Team

Hi @carguy143,

As this notification is pushed to your Watch from the Galaxy Wearable app, Samsung may be best placed to trouble shoot this for you.

Have you reached out to their support team?

James

carguy143
Valued Contributor
Valued Contributor
Yeah. I've reached out to Samsung directly via the Members app and await
their reply. It seems others on Reddit have this issue but the only mention
I've seen refer to EE so figured I'd kill two birds with one stone.
James_B
EE Community Support Team

Hopefully they'll get back to you with a solution soon, @carguy143 🙂

James