Voicemails

SF89
Visitor

Hi there,

I have some voicemails I need to save permanently. I moved to EE a few months ago and all voicemails from the time I joined EE are in a section in my voicemail called network provider voicemail and only able to be saved for 7 days whereas the voicemails I didn’t delete from the time of my previous provider are saved by the name or number individually, permanently as well as having sharing options available. Surely there’s a way to save EE voicemails beyond the 7 days? 
Thank you. 

 

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @SF89 

You'll need to record them on another device then you can save them forever outside of your voicemail account.

If not then 7 days is the maximum. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.