Voicemails haven’t been transferred to new phone

[Smiles3]

Hello, I’m hoping someone can help me. I upgraded my iPhone a few months ago and everything has transferred from the iCloud/ my old phone except for my voicemails. I can’t see my voicemails in a list anymore and the only option it gives me is to phone voicemail, which hasn’t happened before. I contacted Apple support and they told me that voicemails are provided by my carrier and to contact them. So here I am. I’ve tried restarting and updating but nothings worked so far! Any help would be greatly appreciated. Thank you!

[Chris_B · Accepted solution]

@Smiles3   You need to enable visual voicemail.    Text IPHONE VISUAL to 150 to turn this on   You had to of enabled this on your old iPhone as it’s not on be default 

[Smiles3]

Amazing, worked instantly! So simple! Thanks so much!! 👏

[Leanne_T]

Thanks for coming back and letting us know @Smiles3 

Leanne 🙂