Voicemail

ItsMaxGeorge
Explorer

IMG_7583.jpeg

Transferred number to EE last week with a PAC code ever since I have this stuck on voicemail and red badge on phone icon saying 3 voicemails. Tried restarting phone, turning off voicemail etc but nothing clears it. Keep getting the voicemail notification as well and it’s really annoying. If I go into airplane mode and come out or lose signal and regain it it will send a voicemail notification. If I call EE voicemail it says I have no messages. Anyway I can clear this?  

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@ItsMaxGeorge  Call your voicemail from a different phone and leave a voicemail message, 10-15 seconds long.  Now from your phone listen to the voicemail in full then delete it.  This should clear all false voicemail notifications. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@ItsMaxGeorge  Call your voicemail from a different phone and leave a voicemail message, 10-15 seconds long.  Now from your phone listen to the voicemail in full then delete it.  This should clear all false voicemail notifications. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thanks Chris,

This only worked after turning off live voicemails in iPhone settings and then leaving a couple of voicemails. All clear now, thanks. 

bristolian
EE Community Star
EE Community Star

iPhones do have the choice of using either visual voicemail or standard network-voicemail.