Voicemail pin number

[Tagoee]

I forgotten My PIN number. Any advice would be appreciated. I  need help to set up a new one. Thanks

[Leanne_T]

Thanks @williamowusuadj 

If you select account queries the team can look into the voicemail for you. 

Leanne.

[williamowusuadj]

That option is not there.

[Leanne_T]

Hi @williamowusuadj 

Please try calling 150 then option 2 then 1 for mobile, then tech queries. You will get a text please complete the information required including you are unable to access the voicemail as the PIN needs reset, and a member of the team will get in touch. 

We have no access on the community to get this done for you, you will need to speak to the tech team. 

Leanne.

[elfis]

I have tried every combination to try and speak to someone .  My fault that I put in wrong code.   I am an on call health worker!!!  I have filled in a text and sent it off

[elfis]

Now done - thanks 

[Leanne_T]

Has this been sorted for you? @elfis 

Leanne 🙂

[FairyCust4rd]

Hi

How did you resolve the lost Pin number problem?

[Leanne_T]

Hi @FairyCust4rd 

To get this resolved please call us on 150 and the team can reset the voicemail PIN for you. 

Leanne 🙂