Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Voicemail not activated

Go to solution
Podracer
Investigator
Investigator

‎07-08-2022 09:41 AM

As per subject. I'm on £1 talk and text which works reliably. Using a Nokia 130.

I can get through to the VM service via 222 or holding the 1 key.

I get "I'm sorry, but you don't seem to have voicemail activated on your account"

If I call the mobile then "The person you are calling isn't accepting messages right now, why don't you...."

 

If I text VM ON or VM OFF to 150 I get a text back saying this has worked, for example: "Your request to turn on call divert to voicemail has been successful".

 

I have tried VM OFF, phone off, phone on, VM ON. Still the same.

Twice chatted online with assistants who claim to be able to reset this remotely, one suggested the sim was "3G compatible" and I should request a new one, is this plausible?

0 Helpful
10 REPLIES 10
Go to solution
Podracer
Investigator
Investigator
In response to Leanne_T

‎11-08-2022 09:28 PM - edited ‎11-08-2022 10:01 PM

Ok folks, a new EE SIM card is now installed and I can get through to voicemail, plus the "message waiting" icon has cleared 👍 This is good. Thanks to EE and tech support.

 However - before I changed the card, I copied the contacts on the old card into phone memory. When I try to copy contacts to the new SIM it says "Target memory full". Eh? Full of what? I'll probably start a new subject on this...

0 Helpful