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Voicemail in maintenance

Dax67
Investigator
Investigator

For the last 24 hours my voicemail is under maintenance, how long will this last?

is anyone else getting the same problem?

29 REPLIES 29
Leanne_T
EE Community Support Team

Hi @Dax67

 

Thanks for coming here 🙂

 

Can people leave you a voicemail?

 

Is this when you call the voicemail you hear this message?

 

Speak soon. 

 

Leanne.

bristolian
EE Community Star
EE Community Star

Voicemail is working fine for several users here, so there's certainly no national outage.

 

As per the post above this one, is this on calls you're making to VM or calls you receive?

I have called my phone and when I try and access voicemail I get the same response.  Voicemail is currently under maintenance 

or word to that affect. 

Both

Leanne_T
EE Community Support Team

Thanks @Dax67

 

Are you in the UK? 

 

Have you made any account changes in the last 24 hours? 

 

Leanne 🙂

Yes. I turned it on via text to 150. 

I’m in the U.K.  

Leanne_T
EE Community Support Team

Thanks @Dax67

 

Has this worked since you text 150 to activate the voicemail? 

 

Which phone are you using? 

 

Leanne.

Doesn’t matter if I switch the VM on or off. I still get the same message. 

iphone XS

 

Leanne_T
EE Community Support Team

Thanks @Dax67

 

Are you using Visual Voicemail? 

 

Leanne.