Roaming

Asmch
Visitor

I have had non stop issues since contacting EE and the technical staff tampering with my account.

I can no longer receive any inbound calls or text messages whilst overseas and I have spent over three hours in the space of two days speaking to the staff who have been pretty much incompetent and useless. The original problem was then miss advising me on having coverage in Turkey and now I’m unable to even receive the inbound calls or text messages. 

it is absolutely ridiculous and they have not done any form of follow-up just left it despite making it very clear that I want to read complete and scheduled call not received.

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Can you make calls & texts?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

Can you connect to a local network, and your phone show coverage indicators?